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Frequently Asked Questions
- How fast is it?
- Is it reliable?
- How convenient is it?
- Is it affordable?
- How does this method compare to DSL?
- What are the system requirements and what equipment is required?
- Who does the installation and setup?
- How much does the setup cost?
- Can I have laptops and desktops connected at the same time?
- How do I connect to the radio?
- Will there be technical support?
- What type of payment will you accept?
- What happens if I order service and I find out it is not available?
With speeds up to 3 Mbps, you can download graphics; video, audio
files, view flash sites, and transmit attachments in record time.
Upload speeds up to 768 Kbps. Heavenwire has speeds up to 25 times
faster than a 56K modem!
Heavenwire utilizes fixed wireless technology, so the Internet is
always "on" for you. That means no more waiting on the modem to connect
and no more busy signals or disconnects. And because you're not using a
phone line to connect to the Internet, you can use your phone as it was
intended to be used.
With Heavenwire, you
will never have to wait for the phone company to install additional
phone lines or the cable company to install line. We make our fixed
wireless service available to you simply and quickly. Once the order is
processed, your equipment will be installed in a matter of days.
Compared to DSL and Cable,
Heavenwire offers an affordable solution to getting your home or
business online with high-speed Internet access. The cost ranges from
$34.95/mo. to $49.95/mo. for residential services. Call for a quote for commercial
services.
Wireless
is much faster, more widely available in rural areas and is less
expensive. DSL is limited to the copper technology in use by the
Telephone Co. Wireless speeds range from 512 Kbps up to 3.0 Mbps (a T1
is 1544kbps). DSL services are not currently available in many rural
areas.
Besides your computer and a network interface (NIC) card you will need
an antenna, radio. The antenna and radio is called the Customer Premise
Equipment (CPE). The CPE is supplied to you at no additional charge
We have
our own professional installers and do not subcontract the installs
out. They can professionally install and setup everything for you on
your PC or Mac.
The total cost of a basic residential setup is usually below $250.00.
The setup fee consists of installation, 1st month service, a one time activation fee, 25 feet of cable and lightning protection.
Yes.
You would have to purchase a wireless router to connect wirelessly to
the laptops. Desktops can be wired directly to the router.
This is
included in the professional setup provided by Heavenwire. Your
computer is connected to the unit using a standard Ethernet cable that
runs between the radio and the NIC card of your computer or a router.
Although the connection is extremely reliable, the answer is...YES!
Tech Support # is 513.595.5818 or 888.595.5818
We accept personal or company checks, cash or credit card orders for
the service (Visa, MasterCard, American Express & Discover).
Do
not worry. We will do a site survey the day of the install and if for
some reason service is not available, there are no charges to you.
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